INDEPENDENT REVIEW ARCHIVENot affiliated with Field Nation

BEHIND THE WORK ORDER

Work happens.
So do problems.

A closer look at Field Nation—through the reviews, complaints, and experiences of the people who use it.

↳

Critical feedback first. Original sources always.
A selected archive, not a complete or representative sample.

FIELD NOTES01 — 13
THE COMPLAINT FILENO. 001
PAYMENTS / ACCOUNT ACCESS

When a dispute
costs more
than money.

Payment disputes and account access are recurring themes in this selected collection.

Examine the accounts
READ. COMPARE. DECIDE.

THE WIDER PICTURE

Different sources.
Different experiences.

Source snapshots · October 9, 2026
Ratings are not combined.

Trustpilot
2.2/5

10 reviews · 80% one-star

G2
4.5/5

412 reviews

BBB
4complaints

Over 3 years · 2 closed in 12 months

Complaint count, not a rating

01 / THE REVIEW ARCHIVE

What people are reporting.

13 SELECTED ACCOUNTS ↙

Explore critical accounts alongside mixed and positive experiences. Summaries report the authors’ claims; they are not findings of misconduct.

13 accountsEditorial summaries
Critical accountTrustpilot
1/5

Dispute and deactivation

Abram reports payment disputes and deactivation after threatening to remove installed cable; he says he never removed it.

Abram DiazProvider · Author’s account
View account Original
Source notes

Editorial paraphrase of a public account; the underlying events have not been independently verified. No company reply was visible in the retrieved record.

Critical accountTrustpilot
1/5

Unpaid jobs, terminated account

Arthur reports unpaid work, termination, and unanswered requests for an explanation.

Arthur KProvider · Author’s account
View account Original
Source notes

Editorial paraphrase of a public account; the underlying events have not been independently verified. Reported experience: May 10, 2025. No company reply was visible in the retrieved record.

Critical accountTrustpilot
2/5

Confusing rescheduling

Norby says a rescheduled job appeared canceled and support dismissed his concerns.

Norby DooleyProvider · Author’s account
View account Original
Source notes

Editorial paraphrase of a public account; the underlying events have not been independently verified. Reported experience: Jul 7, 2026. No company reply was visible in the retrieved record.

Critical accountResolvedBBB
Complaint record

Refund disputed after account removal

A buyer alleged about $2,500 remained unrefunded after a technician-visit dispute and removal of the buyer account.

Response & outcome

Field Nation said on February 15, 2026 that removal followed its policy and all funds had been refunded on January 22, 2026.

Complainant unnamedBuyer · Author’s account
View account Original
Source notes

Editorial paraphrase of a public account; the underlying events have not been independently verified. The source’s resolution status is preserved above.

Critical accountGoogle Play
Unrated account

Crashes and check-in frustrations

Steven reports repeated app crashes and criticizes penalties associated with the check-in window for scheduled work.

Steven BuschApp user · Author’s account
View account Original
Source notes

Editorial paraphrase of a public account; the underlying events have not been independently verified. The retrieved source did not expose an individual star rating.

Critical accountGoogle Play
Unrated account

Unable to log in after an update

Russell says an update prevented login on his Samsung phone despite reinstalling, while his tablet continued working.

Russell WrightApp user · Author’s account
View account Original
Source notes

Editorial paraphrase of a public account; the underlying events have not been independently verified. The retrieved source did not expose an individual star rating.

Public sources checked October 9, 2026. This collection is manually curated.

02 / THE FINE PRINT

The policies behind
the experience.

Read the published terms alongside the complaints. These are policy summaries, not conclusions about legality or how a particular case was handled.

01 FEES & DEDUCTIONS

What comes out
of the work order?

10%Standard fee
13.9%Pro fee

Pro includes faster payment access and additional tools. Field Nation also lists a 1.95% general-liability fee when using its coverage; providers may supply their own insurance. Other charges and taxes may apply.

02 PAYMENT & DISPUTES

Approval comes before payment.

Provider §5.2 conditions payment on completion, confirmation and buyer acceptance, and allocates disputed-payment risk to providers. Work Order §11 offers nonbinding facilitation.

Read the terms
03 ACCOUNT ACCESS

Broad termination provisions.

Buyer and Provider §15 allow Field Nation to end access immediately without notice, at any time and for any reason.

Read §15
04 OFF-PLATFORM WORK

Restrictions follow the relationship.

Buyer and Provider §14 restrict circumventing platform payments and certain off-platform solicitation. Some restrictions continue for one year. This is not a blanket ban on every client contact.

Read §14
Company-published policies, checked October 9, 2026.Terms can change. Consult the linked originals.

03 / FOLLOW THE SOURCE

Nothing without a reference.

YOUR EXPERIENCE BELONGS IN THE CONVERSATION

Good, bad, or unresolved.
Let’s hear it.

Tell us what happened. Include dates, context, and a public source if you have one. Every submission is reviewed before publication.

01 First-hand experiences
02 Evidence and context
03 Space for a response

OUR EDITORIAL APPROACH

Critical.
Accountable.

ReviewFieldNation.com is an independent, complaint-focused project. It is not operated, sponsored, or endorsed by Field Nation.

A selected archive, with a clear point of view

We emphasize complaints and critical feedback. This is not every review, a representative survey, or an overall score. Positive and mixed accounts remain accessible. Review platforms have different audiences and collection methods; their scores are not directly comparable.

Accounts, policies, and findings are different

Reviewer statements are allegations or opinions, not independently established facts. Policy summaries describe company-published terms. Inclusion does not prove wrongdoing. We do not label a review “verified” merely because a platform publishes it.

Responses and corrections stay part of the record

Visible company responses and resolution statuses are retained. Publication dates and experience dates are distinguished when available. Historical reviews may not describe current behavior. Tell us about errors, updated outcomes, or a company response.

Submissions are reviewed before publication

All ratings are welcome. Use your own words and share only information you have the right to disclose. Include relevant context and any resolution. Do not include private client information, personal phone numbers, bank details, credentials, or threats. Editors assess relevance, evidence and privacy; publication is not automatic.